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Major UI overhaul

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This commit is contained in:
Marc Rejohn Castillano
2026-02-10 23:11:45 +08:00
parent f4dea74394
commit 01c6b3537c
17 changed files with 2977 additions and 1219 deletions
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lib/screens/tickets/tickets_list_screen.dart
+498 -104
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@@ -4,108 +4,298 @@ import 'package:go_router/go_router.dart';
import '../../models/office.dart';
import '../../models/notification_item.dart';
import '../../models/profile.dart';
import '../../models/ticket.dart';
import '../../providers/notifications_provider.dart';
import '../../providers/profile_provider.dart';
import '../../providers/tickets_provider.dart';
import '../../providers/typing_provider.dart';
import '../../widgets/mono_text.dart';
import '../../widgets/responsive_body.dart';
import '../../widgets/tasq_adaptive_list.dart';
import '../../widgets/typing_dots.dart';
class TicketsListScreen extends ConsumerWidget {
class TicketsListScreen extends ConsumerStatefulWidget {
const TicketsListScreen({super.key});
@override
Widget build(BuildContext context, WidgetRef ref) {
ConsumerState<TicketsListScreen> createState() => _TicketsListScreenState();
}
class _TicketsListScreenState extends ConsumerState<TicketsListScreen> {
final TextEditingController _subjectController = TextEditingController();
String? _selectedOfficeId;
String? _selectedStatus;
DateTimeRange? _selectedDateRange;
@override
void dispose() {
_subjectController.dispose();
super.dispose();
}
bool get _hasTicketFilters {
return _subjectController.text.trim().isNotEmpty ||
_selectedOfficeId != null ||
_selectedStatus != null ||
_selectedDateRange != null;
}
@override
Widget build(BuildContext context) {
final ticketsAsync = ref.watch(ticketsProvider);
final officesAsync = ref.watch(officesProvider);
final notificationsAsync = ref.watch(notificationsProvider);
final profilesAsync = ref.watch(profilesProvider);
return Scaffold(
body: ResponsiveBody(
child: ticketsAsync.when(
data: (tickets) {
if (tickets.isEmpty) {
return const Center(child: Text('No tickets yet.'));
}
final officeById = {
for (final office in officesAsync.valueOrNull ?? [])
office.id: office,
};
final unreadByTicketId = _unreadByTicketId(notificationsAsync);
return Column(
crossAxisAlignment: CrossAxisAlignment.stretch,
children: [
Padding(
padding: const EdgeInsets.only(top: 16, bottom: 8),
child: Align(
alignment: Alignment.center,
child: Text(
'Tickets',
textAlign: TextAlign.center,
style: Theme.of(context).textTheme.titleLarge?.copyWith(
fontWeight: FontWeight.w700,
return Stack(
children: [
ResponsiveBody(
maxWidth: double.infinity,
child: ticketsAsync.when(
data: (tickets) {
if (tickets.isEmpty) {
return const Center(child: Text('No tickets yet.'));
}
final officeById = <String, Office>{
for (final office in officesAsync.valueOrNull ?? <Office>[])
office.id: office,
};
final profileById = <String, Profile>{
for (final profile in profilesAsync.valueOrNull ?? <Profile>[])
profile.id: profile,
};
final unreadByTicketId = _unreadByTicketId(notificationsAsync);
final offices = officesAsync.valueOrNull ?? <Office>[];
final officeOptions = <DropdownMenuItem<String?>>[
const DropdownMenuItem<String?>(
value: null,
child: Text('All offices'),
),
...offices.map(
(office) => DropdownMenuItem<String?>(
value: office.id,
child: Text(office.name),
),
),
];
final statusOptions = _ticketStatusOptions(tickets);
final filteredTickets = _applyTicketFilters(
tickets,
subjectQuery: _subjectController.text,
officeId: _selectedOfficeId,
status: _selectedStatus,
dateRange: _selectedDateRange,
);
final summaryDashboard = _StatusSummaryRow(
counts: _statusCounts(filteredTickets),
);
final filterHeader = Wrap(
spacing: 12,
runSpacing: 12,
crossAxisAlignment: WrapCrossAlignment.center,
children: [
SizedBox(
width: 220,
child: TextField(
controller: _subjectController,
onChanged: (_) => setState(() {}),
decoration: const InputDecoration(
labelText: 'Subject',
prefixIcon: Icon(Icons.search),
),
),
),
),
Expanded(
child: ListView.separated(
padding: const EdgeInsets.only(bottom: 24),
itemCount: tickets.length,
separatorBuilder: (context, index) =>
const SizedBox(height: 12),
itemBuilder: (context, index) {
final ticket = tickets[index];
final officeName =
officeById[ticket.officeId]?.name ?? ticket.officeId;
final hasMention = unreadByTicketId[ticket.id] == true;
final typingState = ref.watch(
typingIndicatorProvider(ticket.id),
);
final showTyping = typingState.userIds.isNotEmpty;
return ListTile(
leading: const Icon(Icons.confirmation_number_outlined),
title: Text(ticket.subject),
subtitle: Text(officeName),
trailing: Row(
mainAxisSize: MainAxisSize.min,
children: [
_buildStatusChip(context, ticket.status),
if (showTyping) ...[
const SizedBox(width: 6),
TypingDots(
size: 6,
color: Theme.of(context).colorScheme.primary,
),
],
if (hasMention)
const Padding(
padding: EdgeInsets.only(left: 8),
child: Icon(
Icons.circle,
size: 10,
color: Colors.red,
),
),
],
),
onTap: () => context.go('/tickets/${ticket.id}'),
);
},
SizedBox(
width: 200,
child: DropdownButtonFormField<String?>(
isExpanded: true,
key: ValueKey(_selectedOfficeId),
initialValue: _selectedOfficeId,
items: officeOptions,
onChanged: (value) =>
setState(() => _selectedOfficeId = value),
decoration: const InputDecoration(labelText: 'Office'),
),
),
),
],
);
},
loading: () => const Center(child: CircularProgressIndicator()),
error: (error, _) =>
Center(child: Text('Failed to load tickets: $error')),
SizedBox(
width: 180,
child: DropdownButtonFormField<String?>(
isExpanded: true,
key: ValueKey(_selectedStatus),
initialValue: _selectedStatus,
items: statusOptions,
onChanged: (value) =>
setState(() => _selectedStatus = value),
decoration: const InputDecoration(labelText: 'Status'),
),
),
OutlinedButton.icon(
onPressed: () async {
final next = await showDateRangePicker(
context: context,
firstDate: DateTime(2020),
lastDate: DateTime.now().add(const Duration(days: 365)),
currentDate: DateTime.now(),
initialDateRange: _selectedDateRange,
);
if (!mounted) return;
setState(() => _selectedDateRange = next);
},
icon: const Icon(Icons.date_range),
label: Text(
_selectedDateRange == null
? 'Date range'
: _formatDateRange(_selectedDateRange!),
),
),
if (_hasTicketFilters)
TextButton.icon(
onPressed: () => setState(() {
_subjectController.clear();
_selectedOfficeId = null;
_selectedStatus = null;
_selectedDateRange = null;
}),
icon: const Icon(Icons.close),
label: const Text('Clear'),
),
],
);
final listBody = TasQAdaptiveList<Ticket>(
items: filteredTickets,
onRowTap: (ticket) => context.go('/tickets/${ticket.id}'),
summaryDashboard: summaryDashboard,
filterHeader: filterHeader,
columns: [
TasQColumn<Ticket>(
header: 'Ticket ID',
technical: true,
cellBuilder: (context, ticket) => Text(ticket.id),
),
TasQColumn<Ticket>(
header: 'Subject',
cellBuilder: (context, ticket) => Text(ticket.subject),
),
TasQColumn<Ticket>(
header: 'Office',
cellBuilder: (context, ticket) => Text(
officeById[ticket.officeId]?.name ?? ticket.officeId,
),
),
TasQColumn<Ticket>(
header: 'Assigned Agent',
cellBuilder: (context, ticket) =>
Text(_assignedAgent(profileById, ticket.creatorId)),
),
TasQColumn<Ticket>(
header: 'Status',
cellBuilder: (context, ticket) =>
_StatusBadge(status: ticket.status),
),
TasQColumn<Ticket>(
header: 'Timestamp',
technical: true,
cellBuilder: (context, ticket) =>
Text(_formatTimestamp(ticket.createdAt)),
),
],
mobileTileBuilder: (context, ticket, actions) {
final officeName =
officeById[ticket.officeId]?.name ?? ticket.officeId;
final assigned = _assignedAgent(
profileById,
ticket.creatorId,
);
final hasMention = unreadByTicketId[ticket.id] == true;
final typingState = ref.watch(
typingIndicatorProvider(ticket.id),
);
final showTyping = typingState.userIds.isNotEmpty;
return Card(
child: ListTile(
leading: const Icon(Icons.confirmation_number_outlined),
dense: true,
visualDensity: VisualDensity.compact,
title: Text(ticket.subject),
subtitle: Column(
crossAxisAlignment: CrossAxisAlignment.start,
children: [
Text(officeName),
const SizedBox(height: 2),
Text('Assigned: $assigned'),
const SizedBox(height: 4),
MonoText('ID ${ticket.id}'),
const SizedBox(height: 2),
Text(_formatTimestamp(ticket.createdAt)),
],
),
trailing: Row(
mainAxisSize: MainAxisSize.min,
children: [
_StatusBadge(status: ticket.status),
if (showTyping) ...[
const SizedBox(width: 6),
TypingDots(
size: 6,
color: Theme.of(context).colorScheme.primary,
),
],
if (hasMention)
const Padding(
padding: EdgeInsets.only(left: 8),
child: Icon(
Icons.circle,
size: 10,
color: Colors.red,
),
),
],
),
onTap: () => context.go('/tickets/${ticket.id}'),
),
);
},
);
return Column(
mainAxisSize: MainAxisSize.max,
crossAxisAlignment: CrossAxisAlignment.stretch,
children: [
Padding(
padding: const EdgeInsets.only(top: 16, bottom: 8),
child: Align(
alignment: Alignment.center,
child: Text(
'Tickets',
textAlign: TextAlign.center,
style: Theme.of(context).textTheme.titleLarge?.copyWith(
fontWeight: FontWeight.w700,
),
),
),
),
Expanded(child: listBody),
],
);
},
loading: () => const Center(child: CircularProgressIndicator()),
error: (error, _) =>
Center(child: Text('Failed to load tickets: $error')),
),
),
),
floatingActionButton: FloatingActionButton.extended(
onPressed: () => _showCreateTicketDialog(context, ref),
icon: const Icon(Icons.add),
label: const Text('New Ticket'),
),
Positioned(
right: 16,
bottom: 16,
child: SafeArea(
child: FloatingActionButton.extended(
onPressed: () => _showCreateTicketDialog(context, ref),
icon: const Icon(Icons.add),
label: const Text('New Ticket'),
),
),
),
],
);
}
@@ -236,33 +426,237 @@ class TicketsListScreen extends ConsumerWidget {
orElse: () => <String, bool>{},
);
}
}
Widget _buildStatusChip(BuildContext context, String status) {
return Chip(
label: Text(status.toUpperCase()),
backgroundColor: _statusColor(context, status),
labelStyle: TextStyle(
color: _statusTextColor(context, status),
fontWeight: FontWeight.w600,
List<DropdownMenuItem<String?>> _ticketStatusOptions(List<Ticket> tickets) {
final statuses = tickets.map((ticket) => ticket.status).toSet().toList()
..sort();
return [
const DropdownMenuItem<String?>(value: null, child: Text('All statuses')),
...statuses.map(
(status) => DropdownMenuItem<String?>(value: status, child: Text(status)),
),
];
}
List<Ticket> _applyTicketFilters(
List<Ticket> tickets, {
required String subjectQuery,
required String? officeId,
required String? status,
required DateTimeRange? dateRange,
}) {
final query = subjectQuery.trim().toLowerCase();
return tickets.where((ticket) {
if (query.isNotEmpty &&
!ticket.subject.toLowerCase().contains(query) &&
!ticket.id.toLowerCase().contains(query)) {
return false;
}
if (officeId != null && ticket.officeId != officeId) {
return false;
}
if (status != null && ticket.status != status) {
return false;
}
if (dateRange != null) {
final start = DateTime(
dateRange.start.year,
dateRange.start.month,
dateRange.start.day,
);
final end = DateTime(
dateRange.end.year,
dateRange.end.month,
dateRange.end.day,
23,
59,
59,
);
if (ticket.createdAt.isBefore(start) || ticket.createdAt.isAfter(end)) {
return false;
}
}
return true;
}).toList();
}
Map<String, int> _statusCounts(List<Ticket> tickets) {
final counts = <String, int>{};
for (final ticket in tickets) {
counts.update(ticket.status, (value) => value + 1, ifAbsent: () => 1);
}
return counts;
}
String _formatDateRange(DateTimeRange range) {
return '${_formatDate(range.start)} - ${_formatDate(range.end)}';
}
String _formatDate(DateTime value) {
final year = value.year.toString().padLeft(4, '0');
final month = value.month.toString().padLeft(2, '0');
final day = value.day.toString().padLeft(2, '0');
return '$year-$month-$day';
}
class _StatusSummaryRow extends StatelessWidget {
const _StatusSummaryRow({required this.counts});
final Map<String, int> counts;
@override
Widget build(BuildContext context) {
if (counts.isEmpty) {
return const SizedBox.shrink();
}
final entries = counts.entries.toList()
..sort((a, b) => a.key.compareTo(b.key));
return LayoutBuilder(
builder: (context, constraints) {
final maxWidth = constraints.maxWidth;
final maxPerRow = maxWidth >= 1000
? 4
: maxWidth >= 720
? 3
: maxWidth >= 480
? 2
: entries.length;
final perRow = entries.length < maxPerRow ? entries.length : maxPerRow;
final spacing = maxWidth < 480 ? 8.0 : 12.0;
final itemWidth = perRow == 0
? maxWidth
: (maxWidth - spacing * (perRow - 1)) / perRow;
return Wrap(
spacing: spacing,
runSpacing: spacing,
children: [
for (final entry in entries)
SizedBox(
width: itemWidth,
child: _StatusSummaryCard(
status: entry.key,
count: entry.value,
),
),
],
);
},
);
}
}
class _StatusSummaryCard extends StatelessWidget {
const _StatusSummaryCard({required this.status, required this.count});
final String status;
final int count;
@override
Widget build(BuildContext context) {
final scheme = Theme.of(context).colorScheme;
final background = switch (status) {
'critical' => scheme.errorContainer,
'pending' => scheme.tertiaryContainer,
'promoted' => scheme.secondaryContainer,
'closed' => scheme.primaryContainer,
_ => scheme.surfaceContainerHigh,
};
final foreground = switch (status) {
'critical' => scheme.onErrorContainer,
'pending' => scheme.onTertiaryContainer,
'promoted' => scheme.onSecondaryContainer,
'closed' => scheme.onPrimaryContainer,
_ => scheme.onSurfaceVariant,
};
return Card(
color: background,
elevation: 0,
child: Padding(
padding: const EdgeInsets.symmetric(horizontal: 16, vertical: 12),
child: Column(
crossAxisAlignment: CrossAxisAlignment.start,
mainAxisSize: MainAxisSize.min,
children: [
Text(
status.toUpperCase(),
style: Theme.of(context).textTheme.labelSmall?.copyWith(
color: foreground,
fontWeight: FontWeight.w600,
letterSpacing: 0.4,
),
),
const SizedBox(height: 6),
Text(
count.toString(),
style: Theme.of(context).textTheme.headlineSmall?.copyWith(
color: foreground,
fontWeight: FontWeight.w700,
),
),
],
),
),
);
}
}
Color _statusColor(BuildContext context, String status) {
return switch (status) {
'pending' => Colors.amber.shade300,
'promoted' => Colors.blue.shade300,
'closed' => Colors.green.shade300,
_ => Theme.of(context).colorScheme.surfaceContainerHighest,
};
String _assignedAgent(Map<String, Profile> profileById, String? userId) {
if (userId == null || userId.isEmpty) {
return 'Unassigned';
}
final profile = profileById[userId];
if (profile == null) {
return userId;
}
return profile.fullName.isNotEmpty ? profile.fullName : profile.id;
}
Color _statusTextColor(BuildContext context, String status) {
return switch (status) {
'pending' => Colors.brown.shade900,
'promoted' => Colors.blue.shade900,
'closed' => Colors.green.shade900,
_ => Theme.of(context).colorScheme.onSurfaceVariant,
String _formatTimestamp(DateTime value) {
final year = value.year.toString().padLeft(4, '0');
final month = value.month.toString().padLeft(2, '0');
final day = value.day.toString().padLeft(2, '0');
final hour = value.hour.toString().padLeft(2, '0');
final minute = value.minute.toString().padLeft(2, '0');
return '$year-$month-$day $hour:$minute';
}
class _StatusBadge extends StatelessWidget {
const _StatusBadge({required this.status});
final String status;
@override
Widget build(BuildContext context) {
final scheme = Theme.of(context).colorScheme;
final background = switch (status) {
'critical' => scheme.errorContainer,
'pending' => scheme.tertiaryContainer,
'promoted' => scheme.secondaryContainer,
'closed' => scheme.primaryContainer,
_ => scheme.surfaceContainerHighest,
};
final foreground = switch (status) {
'critical' => scheme.onErrorContainer,
'pending' => scheme.onTertiaryContainer,
'promoted' => scheme.onSecondaryContainer,
'closed' => scheme.onPrimaryContainer,
_ => scheme.onSurfaceVariant,
};
return Badge(
backgroundColor: background,
label: Text(
status.toUpperCase(),
style: Theme.of(context).textTheme.labelSmall?.copyWith(
color: foreground,
fontWeight: FontWeight.w600,
letterSpacing: 0.3,
),
),
);
}
}